Shipping policy

📦 Shipping Policy – LlamaLolaKids

We’re so happy you’re here! We offer 🌍 FREE worldwide shipping on all orders. Below you’ll find everything you need to know:

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🕒 1. Processing Time

All orders are processed within 1–3 business days.
You’ll receive a confirmation email once your order has been shipped.

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🚚 2. Estimated Delivery Times

📍 USA: 7–14 business days
📍 Europe: 7–14 business days
📍 Canada & Australia: 10–21 business days
📍 Rest of World: 10–21 business days

Note: These are estimated times and may vary due to customs, holidays, or local delays.

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🔎 3. Tracking Your Order

You’ll receive a tracking number via email once your order ships.
Please allow 2–5 business days for tracking updates to appear.

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📬 4. Who Delivers My Package?

We work with trusted global partners. In most countries, your local postal service will complete the final delivery.

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💰 5. Customs & Import Fees

Depending on your country, customs duties or taxes may apply.
These fees are the customer’s responsibility.

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📦 6. Lost or Delayed Orders

Haven’t received your package?
Please contact us at support@llamalolakids.com – we’ll do our best to make it right! 💛

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❓Need Help?

We’re always here for you!
Just send us a message at support@llamalolakids.com and we’ll respond as soon as possible.